Add the products you want to the cart, choose the delivery address and time (now or at a time you pick), choose how to pay, then confirm the order.

The available cities are listed when you choose your city in the app. We deliver to addresses inside the service area of the selected city.

You can pay cash on delivery, by card (mada) on delivery, or pay online in advance in the app.

The delivery fee depends on your city and is shown in the cart before you confirm. Delivery is free when the order total reaches the free delivery limit.

Open "My orders" in the app to see the status of each order until it is delivered.

Contact us as soon as possible from the "Contact us" page in the app and our customer service team will help you.

Go to "My account" in the app, tap "Delete account" and confirm. The account is deleted and can no longer be used to sign in.

Use the "Contact us" page in the app or on the website. It also shows our phone numbers and social media accounts.